We’re able to ship worldwide. If you have any questions regarding delivery to your destination, please do contact us at firstname.lastname@example.org and we’ll be happy to assist you.
We currently offer three types of payment methods:
- Credit and debit card, Mastercard and Visa with 3D secure protection.
- Direct bank wire
- Cryptocurrencies via coinpayments.net
We can only accept card payments via Visa and Mastercard credit and debit cards. All cards used for a payment also require a 3D secure process due to anti-fraud protection. A 3D secure process is usually standard with these two card providers. In most cases the provider, or bank requires payment authentication, either via your banking app, or a code via message. If your credit or debit card doesn’t have this feature, your payment may be unsuccessful. If you have any questions regarding a payment, feel free to reach out to email@example.com and we’ll be happy to help.
Once we receive your order and payment, we require a maximum of 24 to 72 business hours to process the order ready for delivery. However we usually process all orders within 24 business hours. Once the order has been processed and handed to the courier, you’ll receive a dispatch email to confirm the delivery.
We always aim to get your order to you as efficiently as possible. However occasionally, our couriers may be delayed due to unforeseen circumstances. Here’s a break down of each delivery service and the time frames of when we can claim for losses on you behalf:
UK 1-3 day recorded delivery – 10 business days after dispatch.
Next day tracked delivery – 3 business days after dispatch.
International tracked delivery – 30 business days after dispatch
If you still haven’t receive your order within any of the time frames mentioned above, please do contact us to claim on your behalf.
For our customers, privacy is our core concern. All of our deliveries are labelled as souvenirs and collectables in conjunction with the regulation from where we operate. We only use padded mail envelopes, with no indication as to the contents of the delivery.
If you have any questions regarding an order, or anything else at all, please contact: firstname.lastname@example.org. Or use our contact form and one of our team will respond within a few hours.